How Clickexy Handles Personal Information

This Privacy Policy explains how Clickexy (“Clickexy,” “we,” “us,” or “our”) may collect, use, disclose, retain, and protect personal information when you visit the Clickexy website, submit a form, email us, request information, or otherwise interact with our online services.

This Policy does not replace a client agreement, data-processing agreement, or privacy notice that specifically applies to client project data, employment data, or another separate relationship.

Depending on how you interact with Clickexy, you may provide:

• Name, business name, job title, and contact details.
• Email address, telephone number, and communication preferences.
• Project goals, service interests, budget information, timelines, website details, and inquiry content.
• Files, brand materials, content, credentials, or other information shared for a project.
• Billing, transaction, and invoice-related information where services are purchased.
• Feedback, testimonials, survey responses, or other voluntary communications.

Please avoid sending sensitive personal information unless it is necessary and Clickexy has specifically requested it through an appropriate channel.

When you use the Website, certain technical information may be collected automatically by the Website, hosting environment, security services, analytics tools, or similar technologies. This may include:

• IP address, approximate location, browser type, device type, operating system, and language.
• Pages viewed, referring pages, links clicked, visit dates, session duration, and interaction information.
• Cookie identifiers, analytics identifiers, security logs, error logs, and performance information.

The exact information depends on the tools and settings active on the Website at the time of your visit.

Cookies and similar technologies may be used to operate the Website, remember preferences, protect forms and systems, understand Website usage, measure performance, and support relevant marketing.

Some cookies may be necessary for Website functionality. Other cookies may relate to analytics, preferences, or advertising. Where required by applicable law, Clickexy will request consent or provide choices before using non-essential cookies.

You can control cookies through your browser settings and, where available, the Website’s cookie controls. Blocking cookies may affect certain Website features.

Clickexy may receive business contact or project information from referral partners, public business websites, social platforms, professional networks, service providers, clients, or other people who reasonably believe you may be interested in our services.

We may also receive information from analytics, advertising, security, hosting, payment, communication, and customer-management providers, subject to their terms and privacy practices.

Clickexy may use personal information to:

• Respond to inquiries and communicate about requested services.
• Prepare proposals, estimates, project plans, and contracts.
• Provide, manage, improve, and support digital marketing or website services.
• Process invoices, payments, records, and business administration.
• Personalize Website experiences and remember preferences.
• Measure Website performance, understand usage, and improve content.
• Protect the Website, users, systems, and business from fraud, misuse, and security threats.
• Comply with legal duties, enforce agreements, and resolve disputes.
• Send marketing communications where permitted, subject to available opt-out rights.
• Create aggregated or de-identified information that does not reasonably identify an individual.

Where data-protection law requires a legal basis, Clickexy may process personal information based on:

• Contract: to take requested steps before a contract or perform an agreement.
• Legitimate interests: to operate, secure, improve, and promote the business in a proportionate way.
• Consent: when you have made a clear choice, such as certain cookies or marketing communications.
• Legal obligation: to meet tax, accounting, regulatory, court, or law-enforcement requirements.
• Protection of rights: where necessary to establish, exercise, or defend legal claims.

Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.

Clickexy may disclose personal information only as reasonably necessary to:

• Hosting, security, analytics, communication, payment, project-management, storage, and professional service providers.
• Contractors or collaborators supporting an agreed client project.
• Advertising, social, email, and marketing platforms when those tools are used and permitted.
• Professional advisers, insurers, auditors, accountants, or legal representatives.
• Government authorities, courts, or other parties when required by law or needed to protect rights and safety.
• A buyer, successor, investor, or adviser involved in a merger, restructuring, financing, sale, or transfer of business assets.

Service providers are expected to handle information for authorized purposes and subject to appropriate contractual or legal obligations.

Clickexy does not knowingly sell personal information for money. Some privacy laws define “sale” or “sharing” broadly and may treat certain advertising, analytics, or cross-context behavioral advertising disclosures as a sale or sharing even when no money changes hands.

If Clickexy uses technology that is legally considered a sale, sharing, or targeted advertising, we will provide the notices and choices required by applicable law. You may contact us to ask about current practices or available opt-out methods.

Clickexy may send service updates, newsletters, offers, or other marketing communications where permitted by law. Marketing emails should identify the sender and provide a way to unsubscribe.

You can opt out through the unsubscribe method in the message or by emailing support@clickexy.com. We may still send non-marketing messages related to inquiries, projects, payments, security, or legal matters.

Clickexy retains personal information only for as long as reasonably necessary for the purposes described in this Policy, including service delivery, client support, records, legal compliance, dispute resolution, security, and enforcement.

Retention periods vary based on the information type, relationship, contractual requirements, legal duties, risk, and whether the information is needed for an active inquiry or project. When information is no longer needed, it may be deleted, anonymized, or securely archived as appropriate.

Clickexy uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Measures may include access controls, secure accounts, provider reviews, updates, backups, and secure communication practices.

No online system, transmission method, or storage environment is completely secure. You are responsible for protecting your own devices, passwords, accounts, and any credentials shared for a project.

Clickexy, its clients, contractors, and service providers may operate in different countries. As a result, personal information may be processed outside your country, where privacy laws may differ.

Where required, Clickexy will use an appropriate transfer mechanism or other safeguard for international transfers, such as contractual protections, adequacy arrangements, or another legally recognized method.

Depending on your location and the law that applies, you may have the right to request access, correction, deletion, restriction, portability, or information about how personal data is used. You may also have rights to object to certain processing, withdraw consent, or opt out of targeted advertising, sale, or sharing.

To submit a request, email support@clickexy.com with enough information to identify the relevant interaction. Clickexy may verify your identity and authority before completing a request. We will not unlawfully discriminate against you for exercising a privacy right.

Where the GDPR, UK GDPR, or a similar law applies, rights may include access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. You may also complain to the data-protection authority in the country or region where you live or work.

Some rights are subject to legal conditions and exceptions. Clickexy may retain information when required for contracts, legal obligations, security, dispute resolution, or legal claims.

Residents of California and certain other US states may have rights to know or access categories and specific pieces of personal information, request correction or deletion, obtain a portable copy, and opt out of certain sale, sharing, targeted advertising, or profiling activities.

Clickexy may need to verify a request. An authorized agent may submit a request where permitted, but proof of authorization and identity verification may be required. These rights apply only when the relevant law covers Clickexy and the processing activity.

Some browsers offer “Do Not Track” settings, and some privacy laws recognize browser-based opt-out preference signals. Because standards and legal requirements vary, the Website’s response may depend on the technologies in use and applicable law.

Where legally required and technically supported, Clickexy will process recognized opt-out preference signals for the applicable browser or device.

The Website and Clickexy’s business services are intended for business audiences and are not directed to children under 13. Clickexy does not knowingly collect personal information from children under 13 through the Website.

If you believe a child has submitted personal information, contact us so that we can review and take appropriate action.

The Website may link to third-party websites, platforms, plugins, embedded content, or services. Their privacy practices are controlled by their own policies, not this Policy. Review the privacy information of any third party before providing personal information.

When Clickexy processes personal information on behalf of a client—such as website form data, campaign lists, analytics information, or platform data—the client may determine the purposes and means of processing. In that context, the client’s privacy notice generally applies to the individual.

Requests about client-controlled data should normally be directed to the relevant client. Clickexy may assist the client as required by the applicable agreement and law.

Clickexy may update this Privacy Policy to reflect changes in the Website, services, tools, legal requirements, or privacy practices. The “Last Updated” date identifies the latest published revision.

If a change materially affects how previously collected information is used, Clickexy will provide any additional notice or choice required by applicable law.

For questions, privacy requests, or concerns about this Policy, contact:

Please include “Privacy Request” in the subject line when submitting a privacy-rights request.